Migrate data from Salesforce Service Cloud to Dixa
We are aware of the fact that the challenge of changing different help desk systems back and forth sometimes can be too much for one's plate. But rest assured as data migration has never been more powerful and easy than today. And we can deploy an effective strategy to migration from Salesforce Service Cloud.
Unprepared Documentation
In Salesforce Service Cloud you can create a CSV file that would contain the entirety of your data. However, the data often runs into non-compliance of format, data scattering or even record missing situations.
That are the key factors that many businesses are anxious about, aside from the fact that you even can’t anticipate them.
Unhelpful Vendors
The extra reliance on vendors throughout migration often affects everyday workflow for an indefinite period.
Obviously, your platform’s vendor won’t be really pleased to help somebody who has chosen another help desk software over them.
We can deal with the issue of the absent vendor’s help to make data migration less tense for you.
Absence of an experienced IT team
Even after picking the most suitable method for your Salesforce Service Cloud export, there is a possibility that you won’t be able to find an expert tech team that will deal with the task the way you need.
This is one of the most popular reasons why businesses are having issues with data transition.
It’s Time to Raise the Bar
The age of data migration and digitalization demands that you should be on the same level with contemporary export standards. And we will be supportive for you at each step of your migration to make the process as seamless as we can.
Move from Salesforce Service Cloud to DixaHow We Can Deal with These Challenges?
We have been helping companies with their data transition for years now.
And not only us but our clients and many reviewing platforms deem us to be experts in the sphere.
Be sure - we know a lot about your concerns and how we can take care of this quickly and painlessly.
Easy to Configure
You don’t need programming skills whatsoever. It all comes down to reaching out to our team and telling us your needs. Our data migration experts will assure a robust data migration from Salesforce Service Cloud.
Accurately Tested
Our migration tool is created to avoid any probability of missing any of the customer records. We can easily check and control the process of the data export for you before the actual transition. That’s for you to pinpoint and remove the weak points and possible pitfalls of the upcoming transition.
Time-saving
With our guidance, you don’t have to hold on the everyday workflow to control every point in the Salesforce Service Cloud export. You can leave this for us while your company continues tackling the tasks.
Supported by Specialists
You can rely on our advanced migration support and analytical expertise during your data transfer. Our experts can answer any kind of questions from the simplest to most tangled ones. All you might need to understand the Salesforce Service Cloud export process in a comfortable way.
Our Exclusivity: Why You Should Use Our Service?
Data Security First
You can be sure of the safety of your private information and login details. We value data privacy and have rigid confidentiality rules. All information you give us is utilized only through the migration process.
Dedicated Support in Real-time
Our support team are always set to assist you throughout the migration from Salesforce Service Cloud and assure you that the transfer moves on in like you want.
Unquestionable Data Integrity
Our export tool is being tested and improved regularly. Thus, you can rely on the fact that the data organization will be the same after the transfer and there’s no potential for data corruption.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Export Process
Preparation work
The first step is preparing your Salesforce Service Cloud records in order to round out the transfer like you want to. Open Dixa account and set up necessary agent profiles and custom fields there. Our team will contact you in case there’s something else you have to do.
Linking your Salesforce Service Cloud account.
The next phase is giving login details to your old account. This way, our tool will be able to access the data you want to be transferred from Salesforce.
Linking Dixa.
Link Dixa in the same way - by granting the Dixa access information. Only after the tool will be able to tie these two systems and transfer the data between them.
Choosing data to export.
Now, the time has come for you to pick precisely what and which way you want to be exported. In case you need additional personalization, you can also demand it from our IT specialists to make certain that your export works as you wish.
Trying Free Demo.
We strongly recommend to test out the transfer in advance. Submit a request for Free Demo and start it as many times as you wish to find and minimize any possible errors. You will be able to view and control a limited amount of tickets with this trial.
Finishing the migration.
When you’re pleased with the and ready to proceed to the full transfer, you can start it out. But make certain to choose a quiet time when the flow of customer queries is the least stressful. Voila, now you’re fully ready for your Salesforce Service Cloud migration!
What Does Automated Data Migration Mean?
Just test the process and you’ll see for yourself - the point of our migration app is to fulfill your personal migration needs through powerful and seamless migration.
Trust Your Service Cloud Export to the Experts
Our dedicated team members offer immediate expert support and help you understand the full data migration process from A to Z.