Export customer support data from Salesforce Service Cloud to eDesk
We understand that the task of moving to different help desk platforms on and off sometimes may be overwhelming. But you can relax knowing the fact that data transition has never been more powerful and simple than nowadays. And we can deploy a life-saving way to export from Salesforce Service Cloud.
Unprepared Records
In Salesforce Service Cloud you can make a CSV file that would consist of the entirety of your data. Nevertheless, the data often runs into non-compliance of format, data altering or record loss issues.
That are the key factors that most of the businesses are scared of, aside from the fact that you even can’t forecast them.
Dependency on Vendors
The extra dependance on vendors throughout export usually violates daily business activities for an indefinite amount of time.
Obviously, your platform’s vendor won’t be very pleased to help somebody who prefers another help desk over them.
We are able to solve the issue of the non-present vendor’s help to make data migration less worrying for you.
Absence of an expert IT team
Even after picking the most convenient method for your Salesforce Service Cloud export, there’s a chance that you won’t be able to find an expert IT team that will deal with the data migration according to your needs.
This is one of the most popular reasons why companies are having problems with data export.
It’s Time to Raise the Bar
The age of data migration and digitalization demands that you should be on par with modern export standards. And we will be supportive for you at every stage of your migration to make the process as efficient as possible.
Move from Salesforce Service Cloud to eDeskHow We Can Solve These Difficulties?
We have been helping companies with their data migration challenges for years now.
And not only us but our customers and many reviewing platforms consider us as professionalists in the sphere.
Be certain - we know everything about your concerns and how we can solve this swiftly and trouble-free.
Easy to Set up
You can start up the migration without any IT knowledge. Everything comes down to contacting us and explaining your preferences. Our coding experts will assure an efficient data export from Salesforce Service Cloud.
Precisely Tested
Our export tool is built to avoid every possibility of losing your valuable data. We can easily verify and monitor the process of the data transfer for you before the actual migration. That’s for you to find and tackle the weak places and potential hazards for the approaching migration.
Time-saving
With our guidance, you don’t have to stop the daily business to control each stage of the Salesforce Service Cloud export. You can hand this over to us while you continue doing the assignments.
Assisted by Experts
You can count on our developed migration support and analytical expertise throughout your data export. Our experts can reply to virtually any questions from the simplest to complicated ones. Everything you might need to figure out the Salesforce Service Cloud export process in a comfortable way.
Why Should You Pick Us Over Others?
Data Security First
You can be sure of the security of your private information and login credentials. We respect data security and have rigid confidentiality regulations. All information you provide us with is made use of only through the transition process.
Dedicated Support in Real-time
Our agents are always ready to help you throughout the Salesforce Service Cloud export and guarantee you that everything works the way you expect.
Unquestionable Data Integrity
Our migration service is being examined and improved regularly. Therefore, you can believe in the fact that the data structure stays the same after the transition and there’s no potential for records corruption.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Export Process
Preparation work
The first step is preparing your Salesforce Service Cloud data in order to finish with the transfer the way you plan to. Go to eDesk account and set up necessary agent profiles and custom fields there. Our agents will inform you in case there’s anything else you have to prepare.
Linking your Salesforce Service Cloud profile.
The next step is providing login details to your old profile. Therefore, our app will be able to access the records you want to be exported from Salesforce.
Connecting eDesk.
Connect eDesk in the same way - by providing the eDesk access information. Only after the tool will be able to connect those two systems and move the records between them.
Selecting data to move.
Now, you have to select precisely what and which way you want to be transferred. If you need extra customization, you can also demand it from our IT professionals to make sure that your export moves the way you want.
Trying Free Demonstration.
We strongly recommend to try out the export in advance. Request a Free Trial and set up it as many times as you wish to identify and eliminate any potential mistakes. It will be possible for you to monitor and control a particular number of records with this trial.
The final step.
As soon as you’re satisfied with the outcome and ready to proceed to the full transfer, you can configure it. But make sure to pick out an off-peak period when the flow of customer requests is the least crowded. Voila, now you’re all set with your Salesforce Service Cloud export!
What Is Automated Data Export About?
Just try everything out and you’ll see for yourself - the essence of our migration app is to fulfill your unique exportation needs through powerful and user-friendly data transfer.
Trust Your Migration from Service Cloud to the Specialists
Our dedicated team guarantee immediate professional support service and explain you the whole data exporting process completely.