Move data from Salesforce Service Cloud to Freshservice

We know that the process of switching various help desk platforms back and forth sometimes may be too much for one's plate. But rest assured knowing the fact that data export has never been more powerful and easy than now. And we can deploy an effective method to export from Salesforce Service Cloud.

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Limited Import Options

Off-the-Cuff Documentation

In Salesforce Service Cloud you are able to create a CSV file that would comprise all of your information. However, the data often runs into non-compliance of format, data altering or even record missing issues.

That are the key factors that many businesses are afraid of, aside from the fact that you even can’t anticipate them.

Unsupportive Vendors

The excessive reliance on vendors during export often violates everyday workflow for an indefinite amount of time.

Obviously, your platform’s vendor won’t be really glad to help somebody who prefers another help desk platform over them.

We are able to sort out the issue of the non-present vendor’s help to make this process less stressful for you.

Requires Professional IT Team
Manual Import Drawbacks

No experienced IT team

Even with the most suitable method for your Salesforce Service Cloud data export, there’s a risk that you won’t be able to find an expert IT team that will complete the task according to your needs.

This is one of the most popular reasons why businesses are having issues with data migration.

Let’s Make Data Migration Easier for You Together

The age of data migration and digitalization requires you to keep up with with current migration standards. And we will be always there for you at each stage of your way to make the process as seamless as possible.

Move from Salesforce Service Cloud to Freshservice

How We Can Help?

We have been solving data export issues for quite a long time now.

And not only us but also our clients and many reviewing services consider us to be professionalists in the field.

Be sure - we know what are what concerns you most and how we can resolve this quickly and trouble-free.

Simple to Configure

You don’t need coding skills whatsoever. Everything comes down to reaching out to our team and telling us your preferences. Our coding experts will assure a robust data transfer from Salesforce Service Cloud.

Regularly Tested

Our migration tool is designed to avert every chance of losing your valuable data. We can easily check and control the process of the data transfer for you before the actual transition. That’s for you to pinpoint and resolve the weak places and potential hazards for the future migration.

Saving your time

Under our guidance, you don’t have to pause the workflow to monitor each step of the Salesforce Service Cloud export. You can hand this over to our team of professionals while your company continues doing the everyday work.

Under the Watchful Eye of Professionals

You can trust our high-class migration assistance and analytical knowledge during your data transition. Our professionals can answer virtually any questions from the simplest to most complex ones. All you might need to understand the Salesforce Service Cloud migration process in a comfortable way.

Our Exclusivity: Why You Should Use Our Tool?

Data Security First

You can be certain of the safety of your private data and login credentials. We value data security and have strict confidentiality rules. All information you provide us with is used only through the migration process.

Devoted Support in Real-time

Our support reps are always prepared to support you during the Salesforce Service Cloud export and ensure you that everything works like you want.

Undeniable Data Integrity

Our data transfer tool is being checked and updated consistently. So, you can believe in the fact that the record organization stays the same after the Salesforce Service Cloud export and there’s no potential for data altering.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

Export Process Made Easier

Step

Preparation

You have to start Salesforce Service Cloud export with preparing your Salesforce Service Cloud records in order to complete the export the way you expect to. Go to Freshservice account and create necessary agent profiles and custom fields there. Our team will tell you in case there’s something else you have to do.

Step

Connecting your Salesforce Service Cloud account.

The next stage is granting login details to your source profile. Thus, our app will be able to reach the data you want to be exported from Salesforce.

Step

Linking up Freshservice.

Link up Freshservice in the same way - by giving out the Freshservice access information. Only afterward the service will be able to link those two platforms and transfer the records between them.

Step

Picking data to transfer.

Now, you need to choose exactly what and which way you need to be moved. If you want additional customization, you can also demand it from our IT specialists to ensure that your export works the way you want.

Step

Trying Free Trial.

We highly recommend to test out the migration beforehand. Request a Free Demo and set up it as many times as you want to find and eliminate any probable issues. You will be able to see and control a particular number of tickets with this demo.

Step

Completing the migration.

Whenever you’re happy with the results and ready to go to the full data export, you can set it up. But make sure to find a quiet time when the flow of customer requests is the least tense. Voila, now you’re fully ready for your Salesforce Service Cloud migration!

What Does Automated Data Migration Imply?

Just try it now and you’ll see for yourself - the purpose of our migration tool is to meet your smallest exportation needs through efficient and seamless data transfer.

Request Demo Now

Hand Over Your Service Cloud Export to the Professionals

Our devoted agents provide real-time professional support and explain you the full data migration process completely.

Request an Estimate Now