Export customer support data from Salesforce Service Cloud to Groove
We understand that the task of changing various help desk systems on and off sometimes can be overwhelming. But you can relax knowing the fact that data transition has never been more robust and easy than nowadays. And we can deploy a life-saving way to migration from Salesforce Service Cloud.
Unprepared Records
In Salesforce Service Cloud you can make a CSV file that would contain all of your data. Nevertheless, the data often runs into non-compliance of format, data scattering or record loss issues.
That are the main factors that many businesses are scared of, besides from the fact that you even can’t forecast them.
Dependency on Vendors
The extra dependance on vendors during migration usually interferes daily workflow for an indefinite amount of time.
Obviously, your help provider won’t be really glad to help somebody who has chosen another help desk over them.
We can solve the issue of the non-present vendor’s help to make data migration less worrying for you.
Absence of an expert IT team
Even after picking the most convenient method for your Salesforce Service Cloud data export, there is a possibility that you won’t be able to find an expert tech team that will take care of the data migration according to your needs.
This is one of the most popular reasons why companies are having troubles with data export.
It’s Time to Raise the Bar
The age of data migration and digitalization demands that you should be on par with contemporary migration standards. And we will be supportive for you at every step of your transition to make the process as seamless as possible.
Move from Salesforce Service Cloud to GrooveHow We Can Help?
We have been helping companies with their data migration for quite a long time now.
And not only us but our customers and many reviewing services deem us as experts in the scope.
Be certain - we know a lot about what concerns you most and how we can take care of this swiftly and painlessly.
Easy to Set up
You can configure everything without any IT knowledge. It all comes down to contacting us and telling us your preferences. Our data migration experts will ensure a smooth data export from Salesforce Service Cloud.
Precisely Tested
Our export tool is created to avert any probability of your valuable records to be gone. We can easily verify and control the process of the data transfer for you before the actual migration. That’s for you to pinpoint and tackle the weak points and possible pitfalls of the approaching migration.
Time-saving
With our guidance, you don’t have to stop the everyday workflow to monitor every point in the Salesforce Service Cloud export. You can leave this for our experts while you continue doing the assignments.
Assisted by Experts
You can count on our developed migration assistance and analytical expertise throughout your data transfer. Our expert team can reply to virtually any questions from the simplest to complicated ones. Everything you might need to understand the Salesforce Service Cloud migration process in a comfortable way.
Why Should You Pick Us Over Others?
Data Security First
You can be sure of the security of your private data and login details. We respect data privacy and have precise confidentiality regulations. All information you provide us with is made use of only during the exportation process.
Dedicated Support in Real-time
Our agents are always ready to assist you during the migration from Salesforce Service Cloud and assure you that the process goes on in the way you want.
Unquestionable Data Integrity
Our migration service is being tested and updated regularly. Thus, you can trust us that the customer data organization stays the same after the transition and there’s no chance of data altering.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Export Process
Preparation work
The first step is preparing your Salesforce Service Cloud data in order to round out the export like you want to. Head to Groove account and make necessary agent profiles and custom fields there. Our agents will inform you in case there’s anything else you have to do.
Linking your Salesforce Service Cloud profile.
The next step is providing access credentials to your source account. This way, our tool will be able to fetch the records you want to be exported from Salesforce.
Connecting Groove.
Connect Groove in the same way - by providing the Groove access information. Only afterward the tool will be able to tie these two help desks and transfer the records between them.
Selecting data to move.
Now, you have to pick exactly what and which way you want to be exported. In case you require extra customization, you can also request it from our IT team to make sure that your transition moves as you wish.
Trying Free Demonstration.
We strongly recommend to try out the transfer beforehand. Submit a request for Free Trial and initiate it as many times as you need to find and eliminate any potential pitfalls. You will be able to monitor and inspect a limited amount of tickets with this demo.
The final step.
As soon as you’re satisfied with the and ready to go to the full transfer, you can start it out. But be certain to decide on an off-peak period when the flow of customer requests is the least crowded. Voila, now you’re all set with your Salesforce Service Cloud migration!
What Is Automated Data Export About?
Just try everything out and you’ll see for yourself - the essence of our migration tool is to fulfill your personal migration needs through robust and seamless data transfer.
Trust Your Migration from Service Cloud to the Experts
Our dedicated support agents offer real-time expert support service and help you understand the whole data exporting process completely.