Migrate customer support data from Salesforce Service Cloud to HelpDesk
We are aware of the fact that the process of moving to different help desk platforms back and forth sometimes can be overwhelming. But rest assured knowing the fact that data transition has never been more powerful and easy than now. And we can deploy a life-saving way to transition from Salesforce Service Cloud.
Off-the-Cuff Records
In Salesforce Service Cloud you are able to make a CSV file that would consist of the entirety of your information. However, the data often runs into non-compliance of format, data scattering or record missing issues.
These are the key factors that many businesses are afraid of, aside from the fact that you even can’t forecast them.
Unhelpful Vendors
The excessive dependance on vendors throughout export often violates daily duties for an indefinite amount of time.
It’s obvious that your platform’s vendor won’t be really willing to help somebody who has chosen another help desk over them.
Our team can solve the issue of the non-present vendor’s help to make data migration process less stressful for you.
No expert IT team
Even with the most convenient method for your Salesforce Service Cloud export, there’s a possibility that you won’t be able to find an expert tech team that will deal with the task the way you need.
This is one of the most common reasons why companies are having troubles with data migration.
Let’s Make Data Migration Easier for You Together
The age of data migration and digitalization requires you to keep up with with modern export standards. And we will be always there for you at each step of your migration to make the process as easy as possible.
Move from Salesforce Service Cloud to HelpDeskHow We Can Deal with These Difficulties?
We have been working with data export challenges for years now.
And not only us but also our customers and many reviewing platforms consider us to be experts in the sphere.
Be certain - we know everything about your worries and how we can solve this quickly and painlessly.
Simple to Set up
You don’t need coding skills at all. It all comes down to contacting us and describing your needs. Our developers will assure a smooth data transfer from Salesforce Service Cloud.
Accurately Tested
Our export tool is built to avoid every probability of losing your valuable data. We can easily verify and keep the track of the process of the data transfer for you before the full migration. That’s for you to pinpoint and resolve the weak points and potential dangers of the approaching export.
Saving your time
With our assistance, you don’t have to pause the daily business to control each point in the Salesforce Service Cloud export. You can leave this for us while your staff continues tackling the assignments.
Supported by Professionals
You can rely on our high-class migration support and analytical knowledge during your data transfer. Our experts can answer any kind of questions from the simplest to complicated ones. Everything you might need to understand the Salesforce Service Cloud migration process in a comfortable way.
Why Should You Pick Us Over Others?
Data Security First
You can be certain of the security of your private information and login credentials. We value data privacy and have rigid confidentiality rules. All information you provide us with is made use of only through the exportation process.
Devoted Support in Real-time
Our support team are always prepared to help you throughout the Salesforce Service Cloud export and assure you that everything works the way you wish.
Undeniable Data Integrity
Our export service is being examined and improved consistently. Thus, you can believe in the fact that the data arrangement stays the same after the transition and there’s no potential for data altering.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Export Process Made Easier
Preparation
You have to start Salesforce Service Cloud export with preparing your Salesforce Service Cloud data in order to finish with the transfer the way you want to. Go to HelpDesk account and set up necessary agent profiles and custom fields there. Our team will inform you if there’s anything else you have to do.
Connecting your Salesforce Service Cloud profile.
The next phase is granting access credentials to your old profile. This way, our tool will be able to access the data you want to be transferred from Salesforce Service Cloud.
Linking HelpDesk.
Link HelpDesk in the same way - by giving out the HelpDesk access information. Only after the service will be able to tie these two systems and transition the data between them.
Choosing data to transfer.
Now, you need to select precisely what and which way you need to be exported. In case you need additional customization, you may also demand it from our IT team to ensure that your export moves the way you want.
Trying Free Demo.
We advise you to try out the export in advance. Request a Free Demo and set up it as many times as you wish to detect and minimize any potential mistakes. You will be able to see and control a limited number of tickets with this trial.
The final step.
When you’re happy with the outcome and ready to proceed to the full data export, you can start it out. But make sure to decide on a quiet time when the flow of customer requests is the least crowded. Voila, now you’re all set with your Salesforce Service Cloud migration!
What Is Automated Data Export About?
Just test the process and you’ll see for yourself - the purpose of our migration app is to meet your personal migration needs through powerful and smooth data transfer.
Hand Over Your Migration from Service Cloud to the Specialists
Our devoted support agents guarantee immediate professional support and help you understand the whole data migration process completely.