Move customer support data from Salesforce Service Cloud to Ivanti
We know that the task of changing numerous help desk platforms back and forth sometimes may be overwhelming. But rest assured as data transition has never been more powerful and easy than now. And we can deploy a highly effective method to transition from Salesforce Service Cloud.
Unprepared Records
In Salesforce Service Cloud you can make a CSV file that would contain the entirety of your information. However, the data often runs into non-compliance of format, data altering or record missing situations.
That are the key factors that many businesses are afraid of, apart from the fact that you even can’t predict them.
Unsupportive Vendors
The extra dependance on vendors while export often affects daily business activities for an indefinite period.
Obviously, your platform’s vendor won’t be really willing to help somebody who prefers another help desk platform over them.
Our team can solve the issue of the non-present vendor’s help to make this process less tense for you.
Absence of an expert IT team
Even after picking the most convenient method for your Salesforce Service Cloud migration, there’s a possibility that you won’t be able to find an expert IT team that will deal with the task the way you need.
This is one of the most popular reasons why companies are having issues with data migration.
It’s Time to Raise the Bar
The age of data migration and digitalization demands that you should be on par with contemporary data transition standards. And we will be always there for you at each stage of your migration to make the process as efficient as we can.
Move from Salesforce Service Cloud to IvantiHow We Can Take Care of These Challenges?
We have been helping companies with their data migration for several years now.
And not only us but our customers and many reviewing platforms consider us to be professionalists in the sphere.
Be certain - we know a lot about your concerns and how we can solve this quickly and trouble-free.
Easy to Set up
You don’t need programming skills at all. Everything comes down to contacting us and explaining your needs. Our coding experts will assure a robust data transfer from Salesforce Service Cloud.
Regularly Tested
Our export tool is created to divert every probability of missing any of the customer records. We can easily verify and monitor the process of the data export for you before the actual migration. That’s for you to pinpoint and resolve the weak places and possible dangers for the approaching transition.
Time-saving
With our guidance, you don’t have to stop the everyday workflow to control each point in the Salesforce Service Cloud export. You can hand this over to us while your company continues tackling the assignments.
Under the Watchful Eye of Experts
You can trust our developed migration support service and analytical knowledge during your data transition. Our experts can answer any kind of questions from the simplest to complicated ones. Everything you might need to understand the Salesforce Service Cloud migration process in a comfortable way.
Why Should You Pick Us Over Others?
Data Security First
You can be sure of the security of your private information and login credentials. We value data security and have rigid confidentiality rules. All information you give us is made use of only through the migration process.
Dedicated Support in Real-time
Our support reps are always ready to assist you on your way through Salesforce Service Cloud export and assure you that the transfer moves on in the way you expect.
Unquestionable Data Integrity
Our data transfer service is being tested and upgraded consistently. Thus, you can rely on the fact that the data structure will be the same after the transition and there’s no potential for data altering.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Export Process
Preparation work
The first step is preparing your Salesforce Service Cloud data in order to round out the migration the way you want to. Open Ivanti account and set up necessary agent profiles and custom fields there. Our team will let you know in case there’s anything else you have to do.
Linking your Salesforce Service Cloud profile.
The next stage is providing login details to your current profile. This way, our app will be able to access the data you want to be transferred from Salesforce.
Linking up Ivanti.
Link up Ivanti in the same way - by providing the Ivanti access information. Only after that the service will be able to tie those two systems and move the data between them.
Picking data to move.
Now, you have to pick precisely what and which way you need to be exported. If you need additional personalization, you can also demand it from our IT specialists to ensure that your migration goes as you wish.
Trying Free Trial.
We strongly recommend to try out the transfer first. Request a Free Demo and start it as many times as you wish to identify and minimize any potential pitfalls. You will be able to see and check a particular amount of records with this demo.
The final step.
Whenever you’re satisfied with the and ready to check out the full data export, you can start it out. But make certain to pick out a quiet time when the flow of customer queries is the least crowded. Voila, now you’re all set with your Salesforce Service Cloud migration!
What Is Automated Data Export About?
Just try it now and you’ll see for yourself - the essence of our migration service is to meet your personal exportation needs through powerful and user-friendly migration.
Trust Your Migration from Service Cloud to the Experts
Our dedicated team offer swift professional support and explain you the whole data migration process from A to Z.