Migrate customer support data from Salesforce Service Cloud to Jira Service Management
We are aware of the fact that the task of switching numerous help desk systems on and off sometimes may be too much for one's plate. But rest assured as data migration has never been more efficient and simple than nowadays. And we can deploy a highly effective method to migration from Salesforce Service Cloud.
Off-the-Cuff Records
In Salesforce Service Cloud you are able to make a CSV file that would comprise the entirety of your data. Nevertheless, the data often runs into non-compliance of format, data altering or even record missing situations.
These are the most noticeable factors that most of the businesses are scared of, aside from the fact that you even can’t predict them.
Unhelpful Vendors
The excessive dependance on vendors while migration usually interferes everyday business activities for an indefinite period.
It’s obvious that your vendor won’t be very glad to help somebody who prefers another help desk platform over them.
We can deal with the issue of the non-present vendor’s help to make data migration less stressful for you.
No expert IT team
Even with the most convenient method for your Salesforce Service Cloud migration, there is a risk that you won’t be able to find an expert IT team that will complete the task according to your needs.
This is one of the most common reasons why companies are having issues with data export.
Let’s Make Data Migration Easier for You Together
The age of data migration and digitalization requires you to be on par with current data transition standards. And we will be supportive for you at every stage of your way to make the process as efficient as we can.
Move from Salesforce Service Cloud to Jira Service ManagementHow We Can Deal with These Problems?
We have been solving data migration issues for several years now.
And not only us but also our customers and many reviewing platforms deem us as professionalists in the field.
Be certain - we know what are your worries and how we can deal with this swiftly and trouble-free.
Simple to Set up
You can set up the export without any IT knowledge. Everything comes down to reaching out to our team and explaining your preferences. Our developers will make sure a robust data export from Salesforce Service Cloud.
Accurately Tested
Our export tool is designed to divert any chance of your valuable records to be gone. We can easily check and monitor the process of the data export for you before the full migration. That’s for you to identify and tackle the weak places and possible pitfalls of the upcoming migration.
Saving your time
Under our guidance, you don’t have to stop the workflow to control every step of the Salesforce Service Cloud export. You can hand this over to our team of professionals while your company continues doing the tasks.
Supported by Experts
You can rely on our developed migration support service and analytical expertise throughout your data export. Our professionals can answer virtually any questions from the simplest to most tangled ones. Everything you might need to figure out the Salesforce Service Cloud migration process in a comfortable way.
Why Should You Pick Us Over Others?
Data Security First
You can be certain of the security of your private information and login details. We respect data security and have strict confidentiality rules. All information you give us is utilized only throughout the migration process.
Devoted Support in Real-time
Our support team are always ready to support you on your way through migration from Salesforce Service Cloud and ensure you that the process goes on in like you expect.
Undeniable Data Integrity
Our export service is being checked and upgraded regularly. So, you can trust us that the record structure will be the same after the transfer and there’s no possibility of records altering.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Export Process Made Easier
Preparation
You have to start Salesforce Service Cloud export with preparing your Salesforce Service Cloud data in order to complete the migration like you expect to. Head to Jira Service Management account and create necessary agent profiles and custom fields there. Our team will let you know if there’s anything else you can do.
Connecting your Salesforce Service Cloud profile.
The next phase is providing access credentials to your current account. Thus, our app will be able to reach the data you want to be exported from Salesforce Service Cloud.
Linking Jira Service Management.
Link Jira Service Management in the same way - by providing the Jira Service Management access information. Only after that the tool will be able to link those two platforms and move the records between them.
Choosing data to move.
Now, you have to choose precisely what and which way you want to be moved. If you want additional personalization, you may also ask for it it from our IT specialists to make sure that your export goes as you want.
Trying Free Demo.
We highly recommend to try out the migration first. Submit a request for Free Trial and initiate it as many times as you want to identify and eliminate any possible mistakes. It will be possible for you to monitor and control a particular amount of tickets with this demo.
The final step.
When you’re satisfied with the results and ready to proceed to the full transfer, you can set it up. But be certain to choose a quiet time when the flow of customer queries is the least stressful. Voila, now you’re all set with your Salesforce Service Cloud export!
What Is Automated Data Export About?
Just test the process and you’ll see for yourself - the essence of our migration service is to fulfill your smallest exportation needs through efficient and user-friendly migration.
Hand Over Your Migration from Service Cloud to the Professionals
Our devoted team provide swift expert support service and explain you the full data migration process from A to Z.