Migrate customer support data from Salesforce Service Cloud to Jitbit HelpDesk
We are aware of the fact that the task of switching numerous help desk platforms on and off sometimes can be overwhelming. But rest assured as data migration has never been more robust and simple than nowadays. And we can deploy a life-saving method to transition from Salesforce Service Cloud.
Off-the-Cuff Records
In Salesforce Service Cloud you are able to make a CSV file that would comprise all of your data. Nevertheless, the data often runs into non-compliance of format, data scattering or record missing situations.
These are the main factors that most of the businesses are scared of, apart from the fact that you even can’t forecast them.
Unhelpful Vendors
The excessive dependance on vendors while export usually violates daily business activities for an indefinite period.
It’s obvious that your help provider won’t be very pleased to help somebody who prefers another help desk platform over them.
Our team can sort out the problem of the absent vendor’s help to make this process less tense for you.
No expert IT team
Even with the most convenient method for your Salesforce Service Cloud migration, there’s a risk that you won’t be able to find an expert tech team that will complete the task the way you want.
This is one of the most common reasons why businesses are having problems with data export.
Let’s Make Data Migration Easier for You Together
The age of data migration and digitalization requires you to be on par with current data transition standards. And we will be supportive for you at every step of your way to make the process as efficient as we can.
Move from Salesforce Service Cloud to Jitbit HelpDeskHow We Can Help?
We have been solving data migration issues for several years now.
And not only us but also our customers and many reviewing services consider us as experts in the field.
Be certain - we know what are what concerns you most and how we can resolve this swiftly and painlessly.
Simple to Set up
You can set up the export without any IT knowledge. It all comes down to contacting us and explaining your requirements. Our developers will ensure an efficient data export from Salesforce Service Cloud.
Accurately Tested
Our export tool is designed to divert every chance of losing your valuable data. We can easily verify and monitor the process of the data export for you before the full transition. That’s for you to identify and tackle the weak places and possible dangers of the future transition.
Saving your time
Under our guidance, you don’t have to stop the workflow to monitor each step of the Salesforce Service Cloud export. You can leave this for our team of professionals while your staff continues working on the tasks.
Supported by Experts
You can rely on our developed migration support service and analytical expertise throughout your data transfer. Our professionals can answer any questions from the simplest to most tangled ones. All you might need to figure out the Salesforce Service Cloud export process in a comfortable way.
Why Should You Pick Us Over Others?
Data Security First
You can be certain of the security of your private data and login credentials. We respect data privacy and have strict confidentiality rules. All information you give us is utilized only during the transition process.
Devoted Support in Real-time
Our support team are always ready to support you on your way through Salesforce Service Cloud export and ensure you that everything works the way you expect.
Undeniable Data Integrity
Our export service is being checked and upgraded regularly. So, you can believe in the fact that the record structure will be the same after the transfer and there’s no chance of records corruption.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Export Process Made Easier
Preparation
You have to start Salesforce Service Cloud export with preparing your Salesforce Service Cloud data in order to complete the migration the way you expect to. Go to Jitbit HelpDesk account and create necessary agent profiles and custom fields there. Our team will contact you if there’s something else you can do.
Connecting your Salesforce Service Cloud profile.
The next phase is providing access credentials to your current profile. Thus, our tool will be able to reach the data you want to be migrated from Salesforce Service Cloud.
Linking Jitbit HelpDesk.
Link Jitbit HelpDesk in the same way - by providing the Jitbit HelpDesk access information. Only after that the tool will be able to link these two platforms and move the files between them.
Choosing data to move.
Now, you have to choose exactly what and which way you want to be moved. In case you want additional personalization, you may also request it from our IT professionals to make sure that your migration moves as you want.
Trying Free Demo.
We highly recommend to try out the migration first. Request a Free Trial and set up it as many times as you want to identify and diminish any possible issues. It will be possible for you to monitor and check a particular amount of records with this trial.
The final step.
When you’re satisfied with the results and ready to go to the full transfer, you can set it up. But make sure to decide on a quiet time when the flow of customer queries is the least stressful. Voila, now you’re fully ready for your Salesforce Service Cloud export!
What Is Automated Data Export About?
Just test the process and you’ll see for yourself - the essence of our migration service is to fulfill your smallest migration needs through efficient and user-friendly migration.
Hand Over Your Migration from Service Cloud to the Professionals
Our devoted team provide swift professional support service and help you understand the whole data migration process from A to Z.