Move customer support data from Salesforce Service Cloud to Reamaze
We know that the task of moving to numerous help desk systems on and off sometimes may be too much for one's plate. But rest assured as data migration has never been more powerful and simple than now. And we can uncover an effective method to migration from Salesforce Service Cloud.
Unprepared Records
In Salesforce Service Cloud you can make a CSV file that would consist of all of your data. Nevertheless, the data often runs into non-compliance of format, data altering or even record missing situations.
These are the key factors that most of the businesses are afraid of, besides from the fact that you even can’t anticipate them.
Unsupportive Vendors
The extra dependance on vendors while migration usually affects everyday workflow for an indefinite period.
It’s obvious that your platform’s vendor won’t be very happy to help a customer who has chosen another help desk platform over them.
We can deal with the problem of the non-present vendor’s help to make data migration process less tense for you.
Absence of an expert IT team
Even after picking the most convenient method for your Salesforce Service Cloud migration, there is a possibility that you won’t be able to find an expert IT team that will take care of the task the way you want.
This is one of the most common reasons why companies are having problems with data migration.
It’s Time to Raise the Bar
The age of data migration and digitalization demands that you should be on par with modern data transition standards. And we will be supportive for you at every stage of your transition to make the process as seamless as we can.
Move from Salesforce Service Cloud to ReamazeHow We Can Help?
We have been dealing with data migration challenges for several years now.
And not only us but our customers and many reviewing services deem us as professionalists in the scope.
Be certain - we know everything about what concerns you most and how we can take care of this swiftly and trouble-free.
Easy to Set up
You can start up the export without any IT knowledge. Everything comes down to reaching out to our team and telling us your requirements. Our developers will assure an efficient data transfer from Salesforce Service Cloud.
Regularly Tested
Our export tool is built to divert any probability of missing any of the customer records. We can easily check and control the process of the data export for you before the full migration. That’s for you to find and resolve the sore points and possible pitfalls of the upcoming export.
Time-saving
Under our control, you don’t have to stop the daily business to monitor every point in the Salesforce Service Cloud export. You can hand this over to our experts while your company continues working on the tasks.
Under the Watchful Eye of Experts
You can trust our developed migration support service and analytical expertise throughout your data export. Our expert team can answer any questions from the simplest to most tangled ones. Everything you might need to figure out the Salesforce Service Cloud export process in a convenient way.
Why Should You Pick Us Over Others?
Data Security First
You can be sure of the security of your private data and login details. We respect data security and have precise confidentiality rules. All information you give us is utilized only through the transition process.
Dedicated Support in Real-time
Our support reps are always ready to help you on your way through migration from Salesforce Service Cloud and assure you that the transfer moves on in like you want.
Unquestionable Data Integrity
Our data transfer service is being examined and upgraded regularly. Thus, you can rely on the fact that the customer data organization will be the same after the transfer and there’s no potential for records corruption.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Export Process
Preparation work
The first step is preparing your Salesforce Service Cloud data in order to finish with the migration like you want to. Open Reamaze account and make necessary agent profiles and custom fields there. Our team will contact you if there’s anything else you have to prepare.
Linking your Salesforce Service Cloud profile.
The next stage is providing access credentials to your current account. This way, our app will be able to fetch the data you want to be migrated from Salesforce Service Cloud.
Linking up Reamaze.
Link up Reamaze in the same way - by providing the Reamaze access information. Only after that the tool will be able to tie those two help desks and transfer the files between them.
Picking data to move.
Now, you have to select exactly what and which way you want to be exported. If you require additional personalization, you may also demand it from our IT professionals to ensure that your transition works as you wish.
Trying Free Trial.
We suggest you to try out the export first. Submit a request for Free Trial and start it as many times as you need to find and diminish any possible pitfalls. It will be possible for you to see and inspect a limited amount of tickets with this demo.
The final step.
Whenever you’re satisfied with the outcome and ready to go to the full transfer, you can start it out. But make certain to find a quiet time when the flow of customer queries is the least stressful. Voila, now you’re all set with your Salesforce Service Cloud export!
What Is Automated Data Export About?
Just try it now and you’ll see for yourself - the essence of our migration service is to fulfill your personal exportation needs through robust and seamless migration.
Trust Your Migration from Service Cloud to the Specialists
Our dedicated support agents guarantee swift expert support service and explain you the full data migration process from A to Z.