Migrate customer support data from Salesforce Service Cloud to SuperOps
We are aware of the fact that the process of switching different help desk platforms back and forth sometimes may be too much for one's plate. But rest assured knowing the fact that data migration has never been more powerful and easy than now. And we can deploy an effective way to transition from Salesforce Service Cloud.
Unprepared Records
In Salesforce Service Cloud you can make a CSV file that would comprise the entirety of your data. However, the data often runs into non-compliance of format, data altering or even record missing issues.
That are the key factors that many businesses are afraid of, apart from the fact that you even can’t anticipate them.
Unhelpful Vendors
The extra dependance on vendors throughout export often violates everyday duties for an indefinite amount of time.
Obviously, your platform’s vendor won’t be really glad to help somebody who has chosen another help desk over them.
Our team can deal with the issue of the absent vendor’s help to make data migration process less tense for you.
Absence of an expert IT team
Even after picking the most convenient method for your Salesforce Service Cloud export, there’s a risk that you won’t be able to find an expert IT team that will complete the task the way you need.
This is one of the most popular reasons why businesses are having problems with data migration.
It’s Time to Raise the Bar
The age of data migration and digitalization demands that you should keep up with with current export standards. And we will be supportive for you at each stage of your way to make the process as easy as possible.
Move from Salesforce Service Cloud to SuperOpsHow We Can Deal with These Problems?
We have been helping companies with their data export issues for years now.
And not only us but our customers and many reviewing platforms consider us to be professionalists in the field.
Be certain - we know what are your concerns and how we can solve this quickly and trouble-free.
Easy to Set up
You don’t need programming skills at all. Everything comes down to reaching out to our team and describing your needs. Our coding experts will assure an efficient data transfer from Salesforce Service Cloud.
Accurately Tested
Our export tool is designed to avoid every chance of losing your valuable data. We can easily check and keep the track of the process of the data transfer for you before the actual transition. That’s for you to pinpoint and resolve the weak points and potential dangers for the upcoming migration.
Time-saving
With our guidance, you don’t have to pause the workflow to control each step of the Salesforce Service Cloud export. You can hand this over to our team of professionals while your company continues tackling the tasks.
Supported by Professionals
You can rely on our high-class migration support and analytical expertise during your data export. Our professionals can answer any kind of questions from the simplest to most tangled ones. All you might need to understand the Salesforce Service Cloud migration process in a comfortable way.
Why Should You Pick Us Over Others?
Data Security First
You can be sure of the security of your private information and login credentials. We value data security and have strict confidentiality rules. All information you provide us with is utilized only through the transition process.
Dedicated Support in Real-time
Our support team are always prepared to support you throughout the Salesforce Service Cloud export and ensure you that everything works like you wish.
Unquestionable Data Integrity
Our export service is being checked and improved regularly. So, you can believe in the fact that the record arrangement stays the same after the transfer and there’s no potential for data altering.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Export Process
Preparation work
The first step is preparing your Salesforce Service Cloud data in order to complete the transfer the way you expect to. Go to SuperOps account and create necessary agent profiles and custom fields there. Our team will tell you in case there’s something else you have to do.
Linking your Salesforce Service Cloud profile.
The next phase is granting login details to your old profile. Thus, our app will be able to reach the data you want to be transferred from Salesforce.
Linking SuperOps.
Link SuperOps in the same way - by giving out the SuperOps access information. Only after the tool will be able to link those two platforms and transition the data between them.
Choosing data to transfer.
Now, you need to choose precisely what and which way you want to be moved. If you want additional customization, you can also demand it from our IT professionals to ensure that your migration works the way you want.
Trying Free Demo.
We strongly recommend to try out the migration in advance. Request a Free Demo and set up it as many times as you want to detect and minimize any possible issues. You will be able to see and check a limited number of records with this demo.
The final step.
When you’re happy with the results and ready to check out the full transfer, you can set it up. But make sure to choose a quiet time when the flow of customer requests is the least stressful. Voila, now you’re fully ready for your Salesforce Service Cloud migration!
What Is Automated Data Export About?
Just test the process and you’ll see for yourself - the purpose of our migration app is to fulfill your smallest exportation needs through efficient and smooth data transfer.
Trust Your Migration from Service Cloud to the Professionals
Our dedicated support agents provide immediate professional support and explain you the full data migration process completely.