Move customer support data from Salesforce Service Cloud to Zammad
We know that the process of changing various help desk systems on and off sometimes can be too much for one's plate. But rest assured knowing the fact that data transition has never been more robust and simple than today. And we can deploy a highly effective method to transition from Salesforce Service Cloud.
Unprepared Records
In Salesforce Service Cloud you can make a CSV file that would contain all of your data. Nevertheless, the data often runs into non-compliance of format, data scattering or even record missing issues.
These are the main factors that most of the businesses are anxious about, aside from the fact that you even can’t predict them.
Unsupportive Vendors
The extra dependance on vendors during migration usually affects everyday duties for an indefinite amount of time.
It’s obvious that your help provider won’t be very happy to help somebody who prefers another help desk platform over them.
Our team can solve the issue of the non-present vendor’s help to make data migration process less worrying for your company.
Absence of an expert IT team
Even after picking the most convenient method for your Salesforce Service Cloud data export, there is a possibility that you won’t be able to find an expert tech team that will complete the task according to your needs.
This is one of the most common reasons why companies are having problems with data transition.
It’s Time to Raise the Bar
The age of data migration and digitalization demands that you should keep up with with contemporary migration standards. And we will be supportive for you at every step of your way to make the process as easy as possible.
Move from Salesforce Service Cloud to ZammadHow We Can Help?
We have been dealing with data export for quite a long time now.
And not only us but our customers and many reviewing services deem us as experts in the field.
Be certain - we know a lot about what concerns you most and how we can take care of this swiftly and painlessly.
Easy to Set up
You can configure everything without any IT knowledge. It all comes down to reaching out to our team and describing your preferences. Our developers will ensure an efficient data migration from Salesforce Service Cloud.
Regularly Tested
Our export tool is created to avert any probability of missing any of the customer records. We can easily check and keep the track of the process of the data transfer for you before the full migration. That’s for you to identify and remove the weak places and possible dangers for the approaching transition.
Time-saving
Under our control, you don’t have to pause the everyday workflow to monitor every point in the Salesforce Service Cloud export. You can leave this for our team of professionals while your company continues doing the assignments.
Under the Watchful Eye of Professionals
You can trust our high-class migration assistance and analytical expertise throughout your data transfer. Our professionals can answer virtually any questions from the simplest to complicated ones. Everything you might need to figure out the Salesforce Service Cloud export process in a comfortable way.
Why Should You Pick Us Over Others?
Data Security First
You can be sure of the security of your private data and login details. We respect data privacy and have strict confidentiality rules. All information you provide us with is made use of only during the transition process.
Dedicated Support in Real-time
Our support reps are always prepared to assist you during the migration from Salesforce Service Cloud and assure you that the transfer moves on in like you wish.
Unquestionable Data Integrity
Our data transfer service is being tested and updated regularly. Thus, you can rely on the fact that the record arrangement stays the same after the transition and there’s no chance of records corruption.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Export Process
Preparation work
The first step is preparing your Salesforce Service Cloud data in order to round out the export like you want to. Open Zammad account and create necessary agent profiles and custom fields there. Our team will tell you if there’s anything else you can do.
Linking your Salesforce Service Cloud profile.
The next stage is granting access credentials to your source account. This way, our tool will be able to reach the data you want to be exported from Salesforce Service Cloud.
Linking up Zammad.
Link up Zammad in the same way - by giving out the Zammad access information. Only afterward the tool will be able to tie these two platforms and transition the records between them.
Picking data to transfer.
Now, you need to pick exactly what and which way you want to be exported. In case you want additional customization, you may also request it from our IT professionals to make certain that your export goes as you wish.
Trying Free Trial.
We suggest you to try out the transfer beforehand. Submit a request for Free Trial and start it as many times as you want to detect and eliminate any potential mistakes. It will be possible for you to view and control a particular amount of tickets with this demo.
The final step.
Whenever you’re happy with the and ready to go to the full transfer, you can start it out. But make certain to choose a quiet time when the flow of customer requests is the least crowded. Voila, now you’re all set with your Salesforce Service Cloud export!
What Is Automated Data Export About?
Just try it now and you’ll see for yourself - the purpose of our migration tool is to fulfill your personal migration needs through efficient and smooth data transfer.
Trust Your Migration from Service Cloud to the Experts
Our dedicated team offer real-time expert support service and help you understand the full data migration process completely.