Move data from Salesforce Service Cloud to Zendesk
We know that the task of switching numerous help desk platforms on and off sometimes may be overwhelming. But you can relax as data migration has never been more efficient and simple than now. And we can deploy a highly effective method to transition from Salesforce Service Cloud.
Unprepared Documentation
In Salesforce Service Cloud you can create a CSV file that would comprise all of your information. Nevertheless, the data often runs into non-compliance of format, data altering or record loss situations.
That are the most noticeable factors that most of the businesses are afraid of, apart from the fact that you even can’t predict them.
Unsupportive Vendors
The extra reliance on vendors while export usually violates daily workflow for an indefinite period.
Obviously, your vendor won’t be very happy to help somebody who prefers another help desk platform over them.
Our team can sort out the issue of the non-present vendor’s help to make data migration process less worrying for you.
Absence of an experienced IT team
Even after picking the most suitable method for your Salesforce Service Cloud migration, there’s a chance that you won’t be able to find an expert IT team that will take care of the data migration the way you want.
This is one of the most popular reasons why companies are having troubles with data migration.
It’s Time to Raise the Bar
The age of data migration and digitalization demands that you should be on par with current data transition standards. And we will be always there for you at every stage of your transition to make the process as seamless as we can.
Move from Salesforce Service Cloud to ZendeskHow We Can Help?
We have been dealing with data migration issues for several years now.
And not only us but our clients and many reviewing services consider us as professionalists in the scope.
Be sure - we know what are what concerns you most and how we can resolve this swiftly and trouble-free.
Easy to Configure
You can set up the export without any IT knowledge. Everything comes down to contacting us and telling us your requirements. Our coding experts will make sure a smooth data transfer from Salesforce Service Cloud.
Regularly Tested
Our migration tool is designed to divert every possibility of losing your valuable data. We can easily verify and control the process of the data export for you before the actual migration. That’s for you to identify and resolve the weak places and potential dangers for the future export.
Time-saving
Under our control, you don’t have to stop the workflow to monitor each stage of the Salesforce Service Cloud export. You can hand this over to our experts while your employees continue working on the tasks.
Under the Watchful Eye of Experts
You can trust our developed migration support service and analytical knowledge throughout your data export. Our expert team can reply to any questions from the simplest to most tangled ones. Everything you might need to figure out the Salesforce Service Cloud export process in a comfortable way.
Our Exclusivity: Why You Should Use Our Service?
Data Security First
You can be sure of the safety of your private data and login credentials. We respect data security and have precise confidentiality regulations. All information you give us is utilized only throughout the exportation process.
Dedicated Support in Real-time
Our support reps are always ready to support you on your way through Salesforce Service Cloud export and guarantee you that everything works the way you want.
Unquestionable Data Integrity
Our data transfer tool is being checked and upgraded consistently. Therefore, you can believe in the fact that the customer data organization will be the same after the transfer and there’s no possibility of records corruption.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
Simplified Automated Export Process
Preparation work
The first step is preparing your Salesforce Service Cloud records in order to complete the migration the way you plan to. Go to Zendesk account and make necessary agent profiles and custom fields there. Our agents will let you know in case there’s anything else you can do.
Linking your Salesforce Service Cloud account.
The next stage is providing login details to your current profile. Therefore, our app will be able to fetch the records you want to be migrated from Salesforce.
Linking up Zendesk.
Link up Zendesk in the same way - by providing the Zendesk access information. Only after that the service will be able to connect those two help desks and transfer the files between them.
Picking data to move.
Now, you have to choose exactly what and which way you need to be transferred. If you require extra personalization, you can also ask for it it from our IT team to ensure that your migration goes the way you want.
Trying Free Trial.
We suggest you to test out the migration first. Request a Free Trial and set up it as many times as you need to find and diminish any possible pitfalls. It will be possible for you to see and check a particular number of records with this trial.
Completing the migration.
Whenever you’re satisfied with the results and ready to initiate the full data export, you can configure it. But make sure to decide on an off-peak period when the flow of customer queries is the least stressful. Voila, now you’re all set with your Salesforce Service Cloud export!
What Does Automated Data Migration Mean?
Just try it now and you’ll see for yourself - the essence of our migration service is to meet your unique exportation needs through robust and seamless migration.
Trust Your Service Cloud Export to the Professionals
Our dedicated team members provide swift professional support service and explain you the whole data exporting process from A to Z.